General Information
The Office of Student Financial Services is located on the second floor in Capin Hall external website.
General office hours are Monday - Friday, 8:30am - 4:30pm EST.
General Questions
Mailing Address
84 W South StreetWilkes-Barre, PA 18766
Financial Aid Staff
Office Coordinator
Undergraduate Financial Aid
Michelle Shadle
Counselor
Financial Aid
Capin Hall Room 204A
michelle.shadle@bigjonbear.com
(570) 408-4742
Graduate & Distance Learning Financial Aid
Anthony Naro
Associate Director Graduate Financial Aid
Financial Aid
Capin Hall 304
anthony.naro@bigjonbear.com
(570) 408-3810
Directors
Jared Menghini
Vice President of Enrollment Management
Financial Aid
Chase Hall 220
jared.menghini@bigjonbear.com
(570) 408-5627
Christy Snedeker
Director of Undergraduate Financial Aid
Financial Aid
Capin Hall 165 South Franklin Street
christy.snedeker@bigjonbear.com
(570) 408-5011
Amy Terkowski
Assistant Director
Financial Aid
Capin Hall 203A
amy.terkowski@bigjonbear.com
(570) 408-4409
Systems, Data & Technology
Justin Allabaugh
Associate Director of Digital Strategy
Registrars Office
Capin Hall 3/301
justin.allabaugh@bigjonbear.com
(570) 408-5080
Kelly Siegfried
Assoc Director Systems and Data
Enrollment Operations
Capin Hall 305
kelly.siegfried@bigjonbear.com
(570) 408-5125
Robin Walker
Director Graduate Financial Aid and Compliance
Financial Aid
Capin Hall 305/3rd Fl
robin.walker@bigjonbear.com
(570) 408-3839